For the latest press releases and updates about Covid-19 support please visit our News Section: https://ullapoolcommunity.org/blog-news/
For local, national and general support, please see our information list below:
Local Support
| Name/Group | Purpose/Description | Contact Number/info |
| Highland Council Helpline (free) | Get advice/ask for assistance on benefits, education & social care etc. You can also register as a volunteer. General Covid-19 support line. Mon-Fri 8am-6pm. | 0300 303 1362 |
| Ullapool Community Trust | Acting as anchor organisation and central point of information to help coordinate the local community response to Covid-19. Individuals and groups who need assistance and advice on what support services and/or funding is available within the community can call or e-mail UCT. | 01854 613879 or 07907 878595 [email protected] Website with Covid-19 updates: ullapoolcommunity.org |
| Ullapool Medical Practice | Here to deal with all concerns and the out of hours service remains unaffected. If you require an appointment, telephone and video consultations are offered in the first instance, with face to face appointments or home visits where clinically appropriate. Website and Facebook pages are updated regularly but all patient enquiries should be directed to the phone number or email. The front door may be locked but Ullapool Medical Practice is open. Dial 111 if you are concerned about Covid-19 symptons. | 01854 612015 [email protected] http://www.ulladocs.co.uk For latest Covid-19 medical advice https://www.nhsinform.scot/ https://www.facebook.com/ullapoolmedicalpractice/ |
| Health and Social Care | For all enquiries for the following services; Care at Home, District Nurses, Occupational Therapy, Physiotherapy, Social Work, Technology Enabled Care (Tele care), Wiltshire Farm Foods, Handyperson Service, other Welfare Agencies. Please contact the Single Point of Contact. | 01471 820174 [email protected] Out of Hours Social Work: 0845 769 7284 |
Local Support Continued
| Name/Group | Purpose/Description | Contact Number/info |
| Boots Pharmacy | Now offering a prescription delivery service for those unable to collect themselves. Due to high demand, please only use as a last resort. | 01854 612114 |
| Dundonnell Support | Boots the Chemist are delivering prescriptions to Bill in Durnamuck (Dundonnell Stores). To arrange getting your prescription safely ring Bill on 01854 633256 or 07876 206397. | For general ideas & enquiries call Serena (UCT) 01854 633772 |
| Local Community Hub | Highland Council has set up a Local Community Hub to distribute regular ready meals and support to the most vulnerable and at-risk people within this region. Call the Highland Council Helpline now if you need assistance. | 0300 303 1362 |
| Lochbroom Community Council | Acting as a liaison between the local authority, central government and the community. | [email protected] |
| Highland Community Broadband | Keeping the community connected to broadband and ensuring that service is to as high a standard as possible. | To speak to us for any reason please contact [email protected] Telephone 01854 335011 |
| Lochbroom FM | Lochbroom Radio has returned to provide daily Covid-19 news. It is broadcasting on Two Lochs Radio on 96.8 and 102.2 FM and online. The Lochbroom community updates (c. 20 mins) are 9.03am and 4.40pm Monday to Friday and 9.10am Saturday. See local Facebook pages (eg, Ullapool Covid-19) for links to recordings of the broadcasts. | 01854 613438 & 07766 462844 https://www.mixcloud.com/discover/lochbroom/ or https://tunein.com/radio/Two-Lochs-Radio-1066-s45586/ |
| Parish Hub | Non-perishable food packages (cereal, pasta, tinned tatties etc) delivered to those in need, eg. self-isolating, shielding or who have mobility issues. Also collection and delivery of shopping, prescriptions, dog walking etc. | Ruth 01854 612790 Yvonne 01854 612789 Robbie 01854 612749 Pam 01854 613736 |
| Scoraig Sea Taxis | Scoraig Sea Taxis (run by Lisa Grant) operates the postal ferry crossing. The usual Monday and Friday school run for UHS pupils is still running as an emergency lifeline. Laide Store & Post Office is supplying food and fuel to the Scoraig community. | Luke 07834 665717 Lisa 0772086200118 [email protected] |
| Ullapool COVID-19 Business Support Group | Up to date information via Facebook for self-employed and small business support, including UK and Scottish government offers of loans and grants. | https://www.facebook.com/groups/ 299599157684472/ |
| Ullapool COVID-19 Mutual Aid | Latest Information about staying safe, plus offers of help from local volunteers. | https://www.facebook.com/groups/ 2511019759227127/ |
| Ullapool High School | Childcare for key workers ? you must register through the Highland Council. | 0300 303 1362 Advice is available here: https://www.highland.gov.uk/news/article/12422/key_worker_hubs |
| Ullapool News | The Ullapool News is looking at ways to continue its role of providing community news and information in print. In the meantime a condensed version of the paper is on its website. | 01854 613334 https://www.theullapoolnews.co.uk/ |
| Ullapool Together | Offering voluntary services to the Ullapool area to those most vulnerable or who just need a helping hand. Providing cooked meals, help with groceries, someone to talk to. | 07786 327171 [email protected] |
| Welcome Ullapool | Acting as voice for the tourist industry in the Lochbroom Community Council area. Advice for members on available assistance and information for tourists on when it will be safe to visit again. | [email protected] https://www.ullapool.com/ |
Individual/ Business Support
| Name/Group | Purpose/Description | Contact Number/info |
| Scottish Gov Support: Covid-19 | Latest information & advice on COVID-19 plus links to up to date support for businesses and individuals. | https://www.gov.scot/coronavirus-covid-19/ |
| Business Advice | Advice helpline for those running a business. Open Monday to Friday, 8.30am to 5.30pm. Select option 1 to speak to the Covid-19 team. The website has links to support packages. Business Gateway also have a helpline. | 0300 303 0660 https://findbusinesssupport.gov.scot/coronavirus-advice The Business Gateway Highland team can be contacted on 01463 896791 |
| Ross & Cromarty Citizens Advice Bureau | Here to help you with problems when you aren?t sure of whereto go or who to turn to. Free, impartial, independent and confidential advice is offered to anyone in our community who is in need. This includes help and information on benefits, work, debt and money, consumer issues, housing family, law and courts, immigration and health. The website provides useful links and there is also a helpline if you need to talk to someone. | 01349 864850 or 01349 883333 https://www.citizensadvice.org.uk/scotland/health/coronavirus-what-it-means-for-you-s/ |
| Shielding (Highland Council) | If you fall within one of the groups recommended to shield and need support, call the Highland Council. | 01349 886669 |
| Skye & Lochalsh Council for Voluntary Organisations | You or someone you know can receive a regular phone call to make sure you have what you need. SLCVO offer a free phone call service where people receive a check-in call every 3 days to see if they need help to get food, prescriptions or other assistance. SLCVO is working closely with local UCT area support groups and volunteers. Call or email now to register for this free service. | 01478 612921 register for service via [email protected] |
| Highland Third Sector Interface | HTSI is an independent charity that is coordinating the volunteer response to Covid-19. If you wish to volunteer, then you can do this via their website. | 0131 474 8000 https://www.covidhelp4highland.org/ |
National Helplines
| Name/Group | Purpose/Description | Contact Number/info |
| Alcoholics Anonymous | 24hr Helpline to talk to a trained councillor to help you deal with your problems | 0800 9177650 |
| Childline | Helpline for children and young people up to 18 years to talk to trained councillor to help you deal with your problems | 0800 11 11 |
| Women?s Aid Outreach Service | Confidential information if you are suffering from domestic abuse or need a safe place to stay | 07715 532 979 or 01349 863 568 |
| Al-Anon Family Helpline | Helps relatives, friends and colleagues of problem drinkers. | 020 7403 0888 |
| Know the Score | information about illegal drugs | 0800 587 5879 |
| MS Society | Help for information and emotional support | 0808 800 8000 |
| The Samaritans | The Samaritans ? Listen and support anyone of any age about anything. No worry, no anxiety, no feeling too trivial. If it matters to you, then talking may help | 116 123 free of charge |
| Alzheimer Scotland | Action on dementia with 24hr helpline | 0808 808 3000 |