For the latest press releases and updates about Covid-19 support please visit our News Section:

For local, national and general support, please see our information list below:

Local Support

Name/Group Purpose/DescriptionContact Number/info
Highland Council Helpline (free)Get advice/ask for assistance on benefits, education & social care etc. You can also register as a volunteer. General Covid-19 support line. Mon-Fri 8am-6pm.  0300 303 1362
Ullapool Community TrustActing as anchor organisation and central point of information to help coordinate the local community response to Covid-19. Individuals and groups who need assistance and advice on what support services and/or funding is available within the community can call or e-mail UCT.01854 613879 or 07907 878595
[email protected]
Website with Covid-19 updates:
Ullapool Medical PracticeHere to deal with all concerns and the out of hours service remains unaffected. If you require an appointment, telephone and video consultations are offered in the first instance, with face to face appointments or home visits where clinically appropriate. Website and Facebook pages are updated regularly but all patient enquiries should be directed to the phone number or email. The front door may be locked but Ullapool Medical Practice is open.
Dial 111 if you are concerned about Covid-19 symptons.
01854 612015
[email protected]
For latest Covid-19 medical advice
Health and
Social Care
For all enquiries for the following services; Care at Home, District Nurses,
Occupational Therapy, Physiotherapy, Social Work, Technology Enabled Care (Tele care), Wiltshire Farm Foods, Handyperson Service, other Welfare Agencies.
Please contact the Single Point of Contact.
01471 820174
[email protected]
Out of Hours Social Work: 0845 769 7284

Local Support Continued

Name/Group Purpose/DescriptionContact Number/info
Boots PharmacyNow offering a prescription delivery service for those unable to
collect themselves. Due to high demand, please only use as a last resort.
01854 612114
Dundonnell SupportBoots the Chemist are delivering prescriptions to Bill in Durnamuck
(Dundonnell Stores). To arrange getting your prescription safely ring Bill
on 01854 633256 or 07876 206397.
For general ideas & enquiries call
Serena (UCT) 01854 633772  
Local Community Hub Highland Council has set up a Local Community Hub to distribute regular
ready meals and support to the most vulnerable and at-risk people within
this region. Call the Highland Council Helpline now if you need assistance.
0300 303 1362
Lochbroom Community CouncilActing as a liaison between the local authority, central government and
the community.
[email protected]
Highland Community Broadband Keeping the community connected to broadband and ensuring that
service is to as high a standard as possible.
To speak to us for any reason please contact [email protected]

Telephone 01854 335011
Lochbroom FMLochbroom Radio has returned to provide daily Covid-19 news. It is
broadcasting on Two Lochs Radio on 96.8 and 102.2 FM and online.
The Lochbroom community updates (c. 20 mins) are 9.03am and
4.40pm Monday to Friday and 9.10am Saturday. See local
Facebook pages (eg, Ullapool Covid-19) for links to recordings of the broadcasts.
01854 613438 & 07766 462844 or
Parish HubNon-perishable food packages (cereal, pasta, tinned tatties etc) delivered
to those in need, eg. self-isolating, shielding or who have mobility issues.
Also collection and delivery of shopping, prescriptions, dog walking etc.
Ruth 01854 612790
Yvonne 01854 612789
Robbie 01854 612749
Pam 01854 613736
Scoraig Sea TaxisScoraig Sea Taxis (run by Lisa Grant) operates the postal ferry crossing.
The usual Monday and Friday school run for UHS pupils is still running as an emergency lifeline. Laide Store & Post Office is supplying food and fuel to the Scoraig community.
Luke 07834 665717
Lisa 0772086200118
[email protected]

Ullapool COVID-19 Business Support GroupUp to date information via Facebook for self-employed and small business support, including UK and Scottish government offers of loans and grants.
Ullapool COVID-19 Mutual AidLatest Information about staying safe, plus offers of help from local volunteers.

Ullapool High SchoolChildcare for key workers ? you must register through the Highland Council.0300 303 1362
Advice is available here:
Ullapool NewsThe Ullapool News is looking at ways to continue its role of providing community news and information in print. In the meantime a condensed version of the paper is
on its website.
01854 613334
Ullapool TogetherOffering voluntary services to the Ullapool area to those most vulnerable or who just need a helping hand. Providing cooked meals, help with groceries, someone to talk to.07786 327171
[email protected]
Welcome UllapoolActing as voice for the tourist industry in the Lochbroom Community Council area. Advice for members on available assistance and information for tourists on when it will be safe to visit again.[email protected]

Individual/ Business Support

Name/Group Purpose/DescriptionContact Number/info
Scottish Gov
Support: Covid-19
Latest information & advice on COVID-19 plus links to up to
date support for businesses
and individuals.
Business AdviceAdvice helpline for those running a business. Open Monday to Friday,
8.30am to 5.30pm. Select option 1 to speak to the Covid-19 team.
The website has links to support packages. Business Gateway also have a helpline.
0300 303 0660
The Business Gateway Highland team
can be contacted on 01463 896791
Ross & Cromarty Citizens Advice BureauHere to help you with problems when you aren?t sure of whereto go or who to turn to. Free, impartial, independent and confidential advice is offered to anyone in our community who is in need. This includes help and information on benefits, work, debt and money, consumer issues, housing family, law and courts, immigration and health. The website provides useful links and there is also a helpline if you need to talk to someone.01349 864850 or 01349 883333
(Highland Council)
If you fall within one of the groups recommended to shield and need support, call the Highland Council.01349 886669
Skye & Lochalsh Council for Voluntary OrganisationsYou or someone you know can receive a regular phone call to make sure you have what you need. SLCVO offer a free phone call service where people receive a check-in call every 3 days to see if they need help to get food, prescriptions or other assistance. SLCVO is working closely with local UCT area support groups and volunteers. Call or email now to register for this free service.01478 612921
register for service via
[email protected]
Highland Third Sector InterfaceHTSI is an independent charity that is coordinating the volunteer response to Covid-19. If you wish to volunteer, then you can do this via their website.0131 474 8000

National Helplines

Name/Group Purpose/DescriptionContact Number/info
Alcoholics Anonymous24hr Helpline to talk to a trained councillor to help you deal with your problems0800 9177650
ChildlineHelpline for children and young people up to 18 years to talk to trained councillor to help you deal with your problems0800 11 11
Women?s Aid Outreach ServiceConfidential information if you are suffering from domestic abuse or need a safe place to stay07715 532 979 or 01349 863 568
Al-Anon Family HelplineHelps relatives, friends and colleagues of problem drinkers.020 7403 0888
Know the Scoreinformation about illegal drugs0800 587 5879
MS SocietyHelp for information and emotional support0808 800 8000
The SamaritansThe Samaritans ? Listen and support anyone of any age about anything. No worry, no anxiety, no feeling too trivial. If it matters to you, then talking may help116 123 free of charge
Alzheimer ScotlandAction on dementia with 24hr helpline0808 808 3000
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